From Belgium to your door
Where is your parcel?
We ship the same day for orders placed before 17:00 on business days. After that, the carrier takes over. You can track your order’s journey below.
Common questions
I can't find my order number
Check the order confirmation email we sent you. Subject: "Order #XXXX is on its way".
Tracking shows no movement
Tracking can lag the first 24 hours. If nothing changes after 48 hours, message us.
Order seems delayed
BE/NL = 1-2 days · Rest of EU = 2-4 days from shipping. Past that, we'll help find it.
Still need help?
Message us